Privacy Policy

Welcome to Camdell. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website camdell.com, use our mobile application, or make a purchase from our online store.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We collect personal information that you provide to us when you register on the website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us. This information may include:

1. Personal identifiers (e.g., name, address, email address, phone number)
2. Account credentials (e.g., username and password)
3. Payment information (e.g., credit card details, billing address)
4. Purchase history and preferences
5. Demographic information (e.g., age, gender)
6. Social media account information (if you choose to connect these to your Camdell account)

We also automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include:

1. Device and usage information (e.g., IP address, browser and device characteristics, operating system)
2. Location information
3. Log and usage data (e.g., access times, pages viewed, search queries)

We use the information we collect or receive:

1. To facilitate account creation and authentication
2. To process your orders and transactions
3. To provide customer support and respond to inquiries
4. To send administrative information and updates about our website and services
5. To personalize your shopping experience
6. To send you marketing and promotional communications (if you have opted in)
7. To protect our website and services from fraudulent or illegal activity
8. To comply with legal obligations
9. To analyze website usage and improve our products and services

We may share your information with:

1. Service providers and business partners who help us deliver our services (e.g., payment processors, shipping companies)
2. Advertising and marketing partners (with your consent)
3. Analytics providers to help us understand website usage
4. Legal and regulatory authorities, as required by applicable laws

We do not sell your personal information to third parties.

We use cookies and similar tracking technologies to collect and store your information. These technologies may include:

1. Cookies: Small data files stored on your device
2. Web beacons: Electronic images used to track your movements on our website
3. Pixels: Small code snippets on a webpage or email

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

We use SSL encryption to protect sensitive information transmitted online, and we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

Depending on your location, you may have certain rights regarding your personal information:

1. Right to access: You can request copies of your personal information.
2. Right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
3. Right to erasure: You can request that we erase your personal information under certain conditions.
4. Right to restrict processing: You can request that we restrict the processing of your personal information under certain conditions.
5. Right to object to processing: You can object to our processing of your personal information under certain conditions.
6. Right to data portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

If you are an Indian resident, you have specific rights under India's data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. These include:

1. Right to Confirmation and Access: You have the right to get confirmation of whether your personal information has been collected and processed by us. You can also request access to your personal information.
2. Right to Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
3. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
4. Right to be Forgotten: In certain circumstances, you have the right to request the erasure of your personal data.
5. Right to Restrict Processing: You have the right to restrict or object to the processing of your personal information under certain conditions.
6. Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

Additionally, under the proposed Personal Data Protection Bill (as of 2023), you may have additional rights such as the right to be forgotten and the right to data portability. We will update our practices to comply with any new regulations as they come into effect.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request in accordance with applicable data protection laws.

Please note that while we strive to honor your privacy rights, we may need to retain certain information for legal or legitimate business purposes. We will inform you if this is the case when you make a request.

Our servers are located in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the United States and other countries.

If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.